www.ncrdebtcounsellor.co.za Debt Counselling | Debt Review | Debt Help

NCR Debt Counsellor - Your debt counselling partner

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The debt counselling process is a powerful process introduced by the National Credit Act to help over–indebted consumers. The main purpose of the act is to help you, the consumer. This process also provides immediate protection against legal action and blacklisting.

NCR Debt Counsellor’s debt counsellors are fully trained and registered with the NCR ensuring you are protected.
If you are struggling to make your monthly debt repayments and are getting calls from your creditors, it is a good time to contact us. We will do a full assessment and advise you if you qualify for our solutions.
Any consumer who is over-indebted can apply for debt review. According to the National Credit Act, a consumer is over-indebted when he/she is unable to satisfy in a timely manner all his/her obligations under all his/her credit agreements (after paying his/her basic living costs). * In short, when you struggle to meet all your debt repayments on time; or * if you do not have enough money left after paying all your essential living costs to pay your debt, you are over-indebted; or * if you think that you will be over-indebted in the near future due to pregnancy, retrenchment or even inflation You can apply whether you are: * blacklisted or not; or * whether you are in arrears or not. Typical signs of over-indebtedness include: * You receive threats because of arrears on instalments, for example: * - Letters and notices *- Phone calls from creditors * When you borrow on a regular basis from micro-lenders/cash-loans * When you have garnishee orders against your salary *When you are using a credit card to buy groceries or to pay other basic living costs, debt and instalments.
A Debt Counsellor is a person who has successfully completed a formal, theoretical Debt Counselling course and is accredited and registered as a Debt Counsellor with the National Credit Regulator (NCR). A registered Debt Counselor will have a formal NCRDC number that is issued after registration with the NCR. (for more information, please visit the NCR’s website – www.ncr.org.za ). A registered Debt Counsellor must always display his registration certificate or produce it on request.
We can organise everything via the phone, e-mail or fax except certain documentation that requires your signature and then needs to be sent back to the consultant.
We will include home loans, vehicle finance, credit cards, overdrafts, store cards, personal loans and micro-loans. We will then look at your monthly income and expenses and make a recommendation on the amount you can afford to pay each month.
Firstly never ever make any promises to a Credit Provider without first discussing with us.
Advise them that you have applied for Debt Review in terms of section 86 of the National Credit Act. If they ask for proof show them your receipt. Request that they contact us on 082 321 6574.
Advise us straight away by calling us on 082 321 6574
If you miss a monthly repayment the credit providers will terminate the debt review and start legal proceedings which will include judgements and garnishee orders. If you are struggling to make your monthly repayment contact National Credit Revolution client services immediately so we can advise the credit providers of your situation and work out a more affordable debt repayment plan.
Your credit providers have the right to reject the debt repayment plan and if this happens the matter is referred to a Magistrate's Court for the final decision.
Yes if married in community of property you are one estate and therefore both of you have to apply as a joint application.
For debt review, all credit bureaus and credit providers will be notified that you have applied. With our Debt Management Solution we only notify your credit providers.
One of the most important requirements for debt review is being able to prove that you earn an income. You will unfortunately not be able to go under debt review if you do not have an income, because we need to prove your income to your creditors. If your partner is employed, you could apply jointly under one application.
No, but most attorneys and creditors will respond to the debt review programme favourably and agree to have this included in the debt review. You can therefore still contact us. We will negotiate with the creditor on your behalf and find the best possible solution for you.

Home loans are however a bit trickier. Please contact us if your query is related to this. If creditors don't agree, agreements where action has been taken, falls outside the Debt Counselling process.
You can still contact us. Please however ensure you provide us with all the details of your situation. 

If a summons was issued (and served) before date of application it can not be included except if prior written permission was granted by the attorney or credit provider. Negotiations in this regard will be done by National Credit Revolution on your behalf.

The legal process starts when a summons has been issued and served. Please bear in mind that a Section 129 letter does not constitute legal proceedings.
No, unfortunately the act prohibits you from incurring any further credit while under debt review. You will have to destroy all your cards and you will not be allowed to use your credit card.

… Section 88(1): "A consumer who has filed an application in terms of Section 86(1) for debt review must not incur any further charges under a credit facility or enter into any further credit agreement".
Absolutely. At no stage during this process do we (or anybody else) have access to your money. Your money is paid directly to the NCR accredited Public Distribution Agent (PDA), who in turn distributes the funds to your creditors. Our fees are also paid out by the PDA. In other words, you only make one payment per month for all your debt, including our fees.
No. As long as you maintain your obligations to the credit providers by making payments according to your new payment plan, they are not able to take further action.
No. All your information is treated with the utmost confidentiality.  We will not contact your office unless instructed to do so.

Last Updated on Wednesday, 31 August 2011 00:30